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Delivery Information

 

How We Deliver

We use FedEx Next Day Courier.

FedEx Next Day Courier

Delivery Times

Orders placed before 1pm are processed for dispatch on the same day if in stock (you will be notified of stock shortages).

Order cut-off for all delivery services is 1pm (UK time). Orders placed after 1pm will be treated, for the purposes of delivery, as having been placed the next working day.

Working days are defined as Monday to Friday (excluding bank and public holidays) therefore any orders placed after 1pm on Friday will not be processed until Monday.

FedEx Next Day Courier

Orders dispatched by FedEx courier are sent on a next working day delivery policy and we aim to dispatch all orders placed before 1pm the same day. For orders placed after 1pm goods will be dispatched the next day. Orders placed on a Friday will be dispatched the following Monday.

Once your parcel has been dispatched we will send you an email confirming that your order is on its way.

If you are not in when your delivery is attempted you will receive a card through your door to say the FedEx driver has tried to deliver a parcel for the first time, they will automatically attempt to re deliver your items the following working day (Monday to Friday).

If you wish to request a further re delivery attempt, or if you wish to collect your item(s) from the FedEx depot, there is a telephone number on the card for you to call to make the necessary arrangements.

Please call the number provided before attempting to collect, as time restrictions may apply.

You may add specific delivery instructions at the check out.

Availability

Although we do everything in our power to ensure the content of the website is current, occasionally items may be out of stock.

If any part of your order is unavailable, we will contact you to inform you of the issue, and your card will be debited or credited depending on the order and unavailable items.