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Trade Account Terms and Conditions

All trade prices are VAT exclusive.
Once your trade account has been approved, you will be provided with your individual account on From there you can place orders, control addresses, see past orders, manage credit facilities if available and view up to date information on new products, prices and special offers.
Alternatively orders can be placed by calling our sales team on +44 (0)1782 207348, you can also email your order to

Please note that all orders need to be paid for in full before despatch, unless otherwise agreed.
Payment can be made by Credit / Debit Card, Cheque or PayPal.

Free delivery on orders to UK mainland providing the order value is over £200 before VAT.
Deliveries outside of UK mainland will be subject to additional delivery charges, please ask for details.
Orders less than £200 will have a delivery charge of £7.49 + VAT.
All orders are dispatched via UK Mail courier using their next working day service.
We aim to dispatch all orders placed before 1:00pm the same day.
For orders placed after 1:00pm, goods will be dispatched the next working day.
Orders placed on a Friday will be dispatched the following Monday.
Once your parcel has been dispatched, we will send you an email confirming your order is on its way.
Breakages must be reported within 24 hours

Dosing Salts:
Due to the low margins on our Dosing Salts and their high weights (25kg), our P&P charge of £8.99 + VAT will be charged per 25kg bag.

Miscellaneous Information:
All goods remain the property of Bio Aquatek Ltd until paid for in full.
All prices are subject to change without prior notice.


Terms and Conditions of use of Website

Welcome to Bio Aquatek Ltd. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bio Aquatek Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Bio Aquatek Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 10 Dewsbury Road, Fenton Industrial Estate, Fenton, Stoke on Trent, ST4 2TE. Our company registration number is 07307921. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.